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Fresh Air for a  Brighter Future

🌱 Healthy Air Initiative – Information & Correspondence


Last Updated: March 2026

Healthy Air Initiative (“we,” “our,” or “us”) is committed to clear, timely, and respectful communication with all community members, applicants, volunteers, and partners. This page explains how we handle inquiries, how we communicate with you, and what you can expect after submitting information through our website or programs.


1. How We Communicate With You

We may contact you through:

  • Email

  • Phone call

  • Text message (SMS)

  • Mail (if required for program documentation)

We use these methods only for legitimate nonprofit purposes, including program updates, application follow‑ups, and community outreach.


2. Response Time

We aim to respond to inquiries within:

  • 24–48 hours for general questions

  • 3–7 business days for program applications

  • Longer response times during high‑volume periods (winter assistance, summer cooling, or major community events)


3. Program Application Correspondence

If you apply for a Healthy Air Initiative program — including the Gifted Furnace/AC/Boiler Program — you may receive:

  • Confirmation that your application was received

  • Requests for additional information

  • Eligibility questions

  • Status updates

  • Approval or non‑approval notifications

Submitting an application does not guarantee acceptance.


4. How to Contact Us

For questions, updates, or general correspondence:

Email: info@healthyairinitiative.com Website: https://www.healthyairinitiative.com Location: Chicago, IL


5. Information You Provide

Any information you submit is handled according to our Privacy Policy and used only for nonprofit program administration, communication, and community support.

We do not sell or share your information with unrelated third parties.


6. Communication Consent

By contacting us or submitting a form, you consent to receiving communication related to:

  • Your inquiry

  • Your application

  • Program updates

  • Community events

  • Required follow‑ups

You may opt out of non‑essential communication at any time.


7. Updates to This Page

We may update this page as our communication practices evolve. The “Last Updated” date reflects the most recent version.

© Copyright Healthy Air Initiative